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Tropicfeel Help Center

How to Initiate a Return

Return Policy: What You Need To Know

Exchange Process for Online Purchases

How Long Will It Take to Receive My Refund?

How Can I Track My Return?

Can I Group Multiple Items in a Single Return?

How Should I Prepare My Package for Return?

What to Expect When Your Return is Being Reviewed

Where Can I Drop-off My Package for Return?

How to Initiate an Exchange

How can I have my package picked up at home?

Refund Information

Exchange and Return Fees

Outlet - La Roca Village

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Returns & Exchanges

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Delivery Times: Standard and Express Shipping

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Warranty Policy - Tropicfeel.com

Warranty Policy - Tropicfeel Physical Retail Store

Warranty Policy - Third Party & Distributor Purchase

Warranty Policy - Crowdfunding - Kickstarter & Indiegogo

Warranty Policy - Lifetime Warranty

Warranty Policy - La Roca Village

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Our policy on returns, how to process an exchange, and what to do if you receive a defective item.

This guide includes information on finding your tracking number, understanding tracking status updates, and what to do if there’s an unexpected delay.

Find all the information you need on tracking, processing, modifications, and solutions for order issues in one convenient place to ensure a smooth shopping experience with Tropicfeel.

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