Shipping & Delivery
This guide includes information on finding your tracking number, understanding tracking status updates, and what to do if there’s an unexpected delay.
Where We Ship
Where Do We Ship To?. We ship to a lot of places — here's exactly where, and where we can't (yet). We ship across the European Union, the United Kingdom, the United States, Norway, Switzerland, Monaco and Iceland, and to Canada, Australia, Hong Kong,
Shipping Costs
Wondering what shipping will cost you? Here's the full picture — no surprises at checkout. Shipping is free on orders of 99 and above. Below that, the fee depends on your order value and where you are. Countries. 0 – 69.99. 70 – 98.99. 99 and up. Spa
Delivery Times
Once your order leaves our warehouse, here's how long it takes to reach you. All times are business days — they don't include the day you order, weekends, or public holidays. See Order Processing & Dispatch for how long we take to dispatch. Destinati
Customs, Duties & Taxes
Good news first: in most destinations, there's nothing extra to pay on delivery. No customs or import duties. Customs or import duties may apply. For these five destinations, any import fees or taxes are charged by your local customs authority once t