Track Your OrderUpdated 2 hours ago
Want to know exactly where your order is right now? Here's how to find out.
Track it here: https://shop.tropicfeel.com/pages/tracking
You'll need your Zip code and the email address you used — no account required.
When do I get my tracking number?
We email it to you once your order is packed and the courier collects it. If you've just placed your order and haven't received it yet, it means your parcel hasn't been picked up yet — see When Will My Order Be Sent?
What the tracking statuses mean
- In transit — your parcel is on its way and moving between hubs.
- Out for delivery — it's with the courier and arriving today.
- Delivered — the courier has marked it as delivered. Check with neighbours and your building's reception. If it still hasn't appeared after 3 days, contact us.
If tracking hasn't moved in a while
Delays usually resolve on their own within a few days. If your parcel has been stuck with no updates, see My Parcel Is Delayed or Lost.
Our team is here to support you. For any questions or concerns, please don't hesitate to Contact Us.