Where Can I Drop-off My Package for Return?Updated a year ago

For Tropicfeel customers, returning an item is as simple as setting off on a new adventure. Once you've prepared your return package, the next step is to drop it off at the designated location. Here's a guide based on our provided return labels:

Drop-off Instructions for Your Return Package:

Review Your Return Label: After submitting your return request via our Returns Center, you will receive a return label. This label includes the address of the designated postal office or carrier for your return.

Specific Carrier Information: Depending on your country, the return label will direct you to a local postal service.

Find the Nearest Drop-off Point: Use the information on the return label to locate your nearest postal office or carrier drop-off point. 
Alternatively, you can also check on the carrier website to find your nearest location.

Key Considerations:

Operating Hours: Verify the working hours of your nearest drop-off location, as they can vary.

Package Preparation: Ensure that the package is well-sealed and the label is firmly attached. This is vital for a smooth return process.

Receipt of Drop-off: Always ask for a receipt or proof of drop-off. This is your evidence of return and can be crucial in case of any delivery issues.