Warranty Policy - Third Party & Distributor PurchaseUpdated 9 months ago
Warranty Policy - Third Party & Distributor Purchase
Third Party Warranty Overview
Our Return and Warranty Policy does not apply to Tropicfeel products purchased through a 3rd party merchant or official distributor.
Warranty policies for third-party purchases can vary depending on the retailer, and specific terms and conditions associated with the product.
When you purchase a Tropicfeel product from a third party, it means that you did not buy it directly from the original manufacturer or a Tropicfeel retail store . As a result, the warranty coverage will be different compared to buying directly from an official Tropicfeel retail or ecommerce store.
The Distributor assumes the following obligations in relation to the Agreement:
To handle all customer service, logistics, fulfilment and claims to end customers.
Examples of third party retailers include:
Zalando
Veepee
Private Sports Shop
tropicfeelar.com
You will need to reach out directly to the merchant where you purchased your item to process a claim based on their policy for further support.
Our third-party sellers and distributors offer their own warranty or return policy. This can vary widely between different sellers, so it's crucial to understand their terms regarding warranty coverage, returns, and replacements.
Legal Overview Info
The Distributor assumes the following obligations in relation to the Agreement:
To handle all customer service, logistics, fulfillment and claims to end customers.
If you have any further queries, contact our support team for more information by filling out the Contact Support Form.