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Return & Exchange PolicyUpdated a month ago

Wrong size, or just changed your mind? You have 30 days from delivery to start a return or exchange for any eligible physical product bought on tropicfeel.com.

For your return to be valid, the item must be:

  • In perfect condition, just as it reached you — ready for someone else to receive it as new.
  • With all original tags and packaging.
  • If it's footwear, inside its original, undamaged box.

This policy covers:

  • Size or colour changes.
  • A faulty or damaged item on arrival → see Damaged or Defective Item
  • We sent you the wrong item, or something is missing from your parcel → it's free, on us.

What this policy does NOT cover (but there's still a solution):

Our team is here to support you. For any questions or concerns, please don't hesitate to Contact Us.

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