Return & Exchange PolicyUpdated 2 hours ago

Wrong size, or just changed your mind? You have 30 days from delivery to start a return or exchange for any eligible physical product bought on tropicfeel.com.

For your return to be valid, the item must be:

• In perfect condition, just as it reached you — ready for someone else to receive it as new.
• With all original tags and packaging.
• If it's footwear, inside its original, undamaged box.

This policy covers:

• Size or colour changes.
• A faulty or damaged item on arrival → see My Item Is Damaged — What Do I Do?
• We sent you the wrong item, or something is missing from your parcel → it's free, on us.

What this policy does NOT cover (but there's still a solution):

• A manufacturing defect that appears more than 30 days after delivery → see My Item Is Damaged — What Do I Do?

Related articles: How to Start and Track a Return or Exchange · Return & Exchange Fees · Refund: Timeline & Methods

Our team is here to support you. For any questions or concerns, please don't hesitate to Contact Us.