Return & Exchange PolicyUpdated a month ago
Wrong size, or just changed your mind? You have 30 days from delivery to start a return or exchange for any eligible physical product bought on tropicfeel.com.
For your return to be valid, the item must be:
- In perfect condition, just as it reached you — ready for someone else to receive it as new.
- With all original tags and packaging.
- If it's footwear, inside its original, undamaged box.
This policy covers:
- Size or colour changes.
- A faulty or damaged item on arrival → see Damaged or Defective Item
- We sent you the wrong item, or something is missing from your parcel → it's free, on us.
What this policy does NOT cover (but there's still a solution):
- A manufacturing defect that appears more than 30 days after delivery →Damaged or Defective Item
Our team is here to support you. For any questions or concerns, please don't hesitate to Contact Us.