Outlet - La Roca VillageUpdated 5 months ago
Check out our return and exchange policy below for our La Roca Village Outlet Store;
Time Frame: Returns and exchanges can be processed until January 12th, 2025 at the Tropicfeel La Roca Village Outlet Store.
Condition of Items: Items need to be in their original condition, with tags attached and original packaging. If an item was clearance or final sale items, terms may vary, please contact the store.
Receipt Requirement: A receipt or proof of purchase for returns or exchanges is needed. Without it, your request cannot be processed.
Refund Method: Refunds can be made in the form of refund to original payment method or a store credit depening on the circumstance at the discretion of the store.
Final Sale Items: Specific items as final sale, meaning they cannot be returned or exchanged.
Exchange Process: If exchanging, some outlets may allow you to swap items directly at the store, while others may require a return and a new purchase.
La Roca Village Contact Details:
E-mail: laroca@tropicfeel.com
Phone: (+34) 932068726
Address: La Roca Village s/n, Local 73B (Tropicfeel, 08430 Santa Agnès de Malanyanes, Barcelona
A return or exchange will not be processed via our online store or via our customer service team if the item was purchased at an outlet for several reasons:
Different Return Policies: Outlet stores often have their own distinct return and exchange policies that differ from those of regular retail stores. These policies may include stricter conditions or shorter time frames.
Final Sale Items: Many items sold at outlet stores are marked as final sale, which means they cannot be returned or exchanged under any circumstances.
Discounted Prices: Outlet items are typically sold at a discount, and retailers may limit return or exchange options for these lower-priced goods.
Limited Stock: Outlet stores often sell overstock or discontinued items, which may not be available for replacement or exchange if returned.
Proof of Purchase: Retailers generally require a receipt for returns and exchanges. If a customer doesn't have a receipt from the outlet, they may not be able to process the return.
Store-Specific Policies: Each store may have unique policies regarding returns and exchanges, and those policies may not be honored at different locations.
It's essential to be aware of the return and exchange policies specific to the outlet store at the time of purchase.