Changes & CancellationsUpdated a year ago
Due to our commitment to processing orders as quickly as possible, cancellation or changes to orders cannot be accommodated once they are processed. Our warehouse receives order details simultaneously as they are confirmed, immediately starting the fulfillment process. This efficient system means that:
Cancellation: We are unable to cancel orders once they are placed because our warehouse team begins packing almost immediately to meet our shipping time commitments.
Order Edits: Similarly, making changes to orders, whether it's the item, size, color, or shipping address, is not possible after the order has been processed.
We understand this may be an inconvenience and recommend reviewing your order carefully before confirming your purchase. If you have any concerns or require further assistance, our Customer Service team is on hand to help in any way they can.